Privacy Policy

1. Corporate Entity & Scope of this Policy

This Privacy Policy governs the collection, processing, storage, and transfer of information gathered through our official website (https://onassolar.in/), associated project feasibility portals, digital survey tools, and direct customer interactions for our Solar EPC solutions across India.

By accessing or utilizing our website, requesting site feasibility audits, or submitting rooftop solar inquiries, you acknowledge and consent to the data practices described in this policy.

2. Information We Collect

In order to design precision-engineered solar installations and provide accurate techno-commercial proposals, we collect the following categories of data:

• Personal & Corporate Identification Data: Full name, professional designation, corporate email address, contact telephone / WhatsApp numbers, company or enterprise name, and registered office address.
• Project & Site Engineering Parameters: Geographic coordinates / site location, rooftop or land parcel surface area (sq. meters / acres), roof construction type (PEB, industrial metal shed, RCC slab), monthly / annual electricity billing details, sanctioned electrical load, connected voltage (HT / LT), and DISCOM connection specifics (e.g., PGVCL, UGVCL, DGVCL, MGVCL, GETCO).
• Technical & Browsing Telemetry: Internet Protocol (IP) address, browser version, operating system, referral URLs, pages viewed, time spent per section, and standard diagnostic logs collected via automated web telemetry.

3. How We Use Collected Information

We utilize collected personal and project data strictly for legitimate engineering, commercial, and customer fulfillment purposes:

• Engineering Simulations & ROI Calculation: Generating 3D solar shadow analysis, preliminary PVsyst generation modeling, capital expenditure budgets, and estimated tariff savings.
• Feasibility Surveys & Geotechnical Audits: Scheduling on-site engineering inspections, topographical drone surveys, and structural stability verifications.
• Regulatory & Statutory Liaisoning: Facilitating grid interconnect approvals, net-metering synchronization permits, Chief Electrical Inspectorate (CEIG) clearances, and state regulatory compliance (GERC / MNRE).
• Operations & Asset Maintenance: Delivering telemetry data, periodic generation reports, inverter alert notifications, and scheduled preventative maintenance updates for contracted solar plants.
• Direct Customer Support: Responding to quotation requests, providing warranty support, and answering technical inquiries.

4. Cookies & Web Telemetry Policy

Our website utilizes essential and performance cookies to enhance your browsing experience, optimize site navigation, and understand visitor interaction trends:

• Strictly Necessary Cookies: Required for fundamental website functionality, secure form submissions, and UI session persistence.
• Analytics & Performance Cookies: Help us measure aggregate traffic metrics, identify popular solar case studies, and continuously optimize page load speeds without identifying individuals.

You have full control over cookie preferences through your internet browser settings. You may disable or block cookies at any time, though certain interactive features of the website may experience reduced responsiveness.

5. Data Protection, Security & Confidentiality

We implement stringent technical and organizational security measures to protect your commercial and personal data from unauthorized access, alteration, disclosure, or destruction:

6. Third-Party Sharing & Statutory Disclosures

We only share project-related information with verified third parties under strict confidentiality and solely where required to execute your solar project:

• Accredited Technical Partners: Certified structural engineers, geotechnical soil testing laboratories, and civil foundation specialists directly assigned to your plant.
• Utility Grid & Government Authorities: State electricity distribution companies (DISCOMs), state transmission utilities (STU), and government solar nodal agencies strictly for statutory synchronization and net-metering approvals.
• Legal Compliance: Where mandated by applicable Indian laws, judicial orders, or regulatory statutes.

7. Your Rights & Data Choices

Under applicable Indian data protection frameworks and IT regulations, you possess rights concerning your personal information:

• The right to request access to the personal records we maintain regarding your enterprise.
• The right to request rectification of inaccurate, incomplete, or outdated information.
• The right to request erasure of your contact details from our informational mailing lists.
• The right to withdraw consent for non-essential technical communications.